DELIVERY & RETURNS

COVID-19 UPDATE: We are currently delivering as normal and are operating a contact-free delivery service as recommended under current government guidelines.

  • FREE next day delivery for ALL orders to postcodes starting with SG or AL - enter promo code SGALPOSTCODE at checkout

  • Rest of UK mainland:

    • FREE SHIPPING​ on all orders over £25

    • Orders less than £25 are subject to a flat delivery charge of £2.50

  • Ireland and Rest of Europe:​

    • FREE SHIPPING on all orders over £75​

    • Orders less than £75 are subject to a flat delivery charge of £14.50

  • Our delivery services are provided by Royal Mail UK (2-3 days).

  • Please note that ice cream is only deliverable to SG and AL postcodes due to the risk of spoilage in transit.

  • Any issues or questions regarding delivery please contact us and we will respond asap

  • If you would like to amend your order and the order has not been dispatched we will happily take payment of the extra items and send all items out together. If your order has already been dispatched we cannot add any more items and you will be required to place an additional order.

  • If for any reason you are unhappy with the item you have purchased,  please contact us within 5 days of receipt. Refunds will be credited to your original method of payment. (You may be required to provide photographic evidence before a refund will be authorised.)

  • There may be some exceptions such as chilled or frozen products where, for reasons of hygiene, safety or under law we are not able to refund or exchange items unless they are faulty or not as described or not fit for purpose or of satisfactory quality.

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